Coronavirus Update: We Are Now Open for All Dental Appointments - Please Read Below

5/3/2020
 
Dear Patient:
 
     We hope this message finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
 
     Throughout this pandemic, Dr. Tad has remained open, and on advice of the Florida Department of Health and by following an Executive Order by Governor DeSantis, Dr. Tad limited appointments to Dental Emergencies only. During this time, Dr. Tad has been able to treat several patients to make sure their pain or dental emergencies were addressed. No COVID-19 infections or cross-infections occurred in our office or were reported because of Dr. Tad's strict adherence to infection control protocols, screening questionnaire prior to visits, and Dr. Tad's added wipedown protocol to the reception and common areas, in addition to all others he has followed for years.
 
     Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
 
     Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
 
     You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
 
     • Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
     • We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
     • You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect. 
     • Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
     • We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
     • We will be asking you to text us when you arrive in our office and remain in your car until we are ready to screen you and bring you into our treatment area. If you are unable to text, we ask that you call us when you arrive.
     • We will be asking you to wear a mask in all common areas and until you are in our treatment room. However, you must bring your own masks, as we are unable to give away any masks or gloves at this time. While we have masks and gloves for ourselves, we are being limited on the amounts we can purchase. A homemade mask or any mouth and nose covering or scarf is acceptable.
     • We ask that you do not wear gloves in our office. We are continually wiping down door handles and comonly touched surfaces.
 
     We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call or text our office at 954-345-5200 or visit our website at www.clearwavedental.com or send us an email to info@clearwavedental.com.  
 
     Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
 
Sincerely,
 
Dr. Tad Szpoganicz and Team

 

 

 

 

 

--- Previous Message that was updated in April 2020

 

April 10, 2020 Continued Update (No changes since March 20, 2020/Previously updated March 9, 2020)

A message to our dear patients from your dental team:

In response to the coronavirus pandemic, we are closely following and adhering to precautions advised by the Centers for Disease Control (CDC), the Florida Dental Association and the Florida Department of Public Health.

Until May 9, 2020, we will only be treating patient emergencies or urgent dental visits. To find out more, if you are having an urgent issue or a dental emergency, call Dr. Tad to discuss it and we will make a decision together as to whether it requires a dental visit or can be handled remotely. All non-essential dental visits will be postponed until after May 9th, 2020. That includes non-emergency or non-urgent visits such as dental cleanings or periodic ortho/Invisalign visits.

If you are experiencing a true dental emergency or have an urgent dental issue, and do not have any symptoms of COVID-19 nor have traveled outside of Florida in the past 14 days, please listen to Dr. Tad's cell phone at our office's answering machine, and please call Dr. Tad directly on his cell phone. Our office phone number is 954-345-5200.

Through issuance of Executive Order 20-72, Gov. Ron DeSantis has mandated the prohibition of any medically unnecessary, non-urgent or non-emergency procedure or surgery in the state of Florida. Dentists would still be required to see emergency patients. All non-essential elective medical and surgical procedures, including dental procedures, are included in order to conserve medical supplies and resources, preserve essential resources and control the potential spread of COVID-19.

The governor’s previous executive order, E.O. 20-52, is referenced in the last sentence of the order suspending elective procedures. It is the official declaration of a public health emergency, which was filed on March 9 and expires 60 days from then: May 8.

We want to assure you that we are taking continuous as well as measured steps to ensure that our office remains a safe place for every patient. It’s important for you to know that due to the nature of our field, dentists have been and are experts in infection control. The precautions we take every day will also help prevent the spread of the coronavirus.

We follow precautions developed by the CDC to protect both health care personnel and patients. We sterilize all instruments after each use and clean each dental operatory after each patient visit, using surface disinfectants that kill all known infectious diseases, including coronavirus.

Our dedicated hand washing and one-time use of disposable materials also help maintain a safe environment for our patients. My staff members are regularly trained in these procedures.

Magazines in our waiting areas are also a risk from frequent contact, so they have been removed. We are also regularly wiping down door handles, pens, credit card machine, and other surfaces with disinfecting wipes on a regular basis, and have all patients now rinse with 1% Hydrogen Peroxide solution at the beginning of your appointment as precaution.

Seeing your dentist is a vital investment for your general health. Our office remains open to care for our patients following the above guidelines.

If you have a fever, are exhibiting symptoms of respiratory illness, or have had recent contact with someone who has tested positive for COVID-19, you may be a risk to other patients or staff members. If you are experiencing fever (greater than 100.4), flu like symptoms, cough, or shortness of breath, please remain at home and contact your primary care physician immediately for self-isolation guidelines.

If you would like to reschedule an upcoming appointment or talk through any concerns, please feel free to contact our office at 954-345-5200. We will be happy to reschedule your appointment to a later date.

Remember, the best way to protect yourself and your community is with everyday preventative actions, like washing hands often (for at least 20 seconds) and disinfecting surfaces regularly. These actions will help minimize and slow the spread of the coronavirus.

For the most up-to-date, fact based, scientific, evidence based information and guidance, please visit the CDC website at www.cdc.gov/coronavirus.

To your continued health!

Dr. Tad and Team.